Challenges in Document Management for Insurance & Mutuals
The insurance industry relies heavily on accurate, secure, and accessible documentation. Managing policies, claims, and regulatory requirements manually can lead to inefficiencies, compliance risks, and security vulnerabilities.
Key challenges include:
Regulatory compliance complexity – Strict mandates on document retention, audit readiness, and reporting.
Data security & privacy risks – Protecting sensitive customer data from breaches and unauthorized access.
Lack of document accessibility – Difficulty retrieving and sharing policy, claims, and underwriting documents.
Slow claims processing – Manual workflows cause delays in approvals and settlements.